The worst service I have ever received has been from FEDEX. Over a month ago my guarantee forms arrived in St. John's. The problem was, the name on the package was my Rotary president who is on a multi-month long trip to Italy. Because the package was coming and he knew he would not be there to recieve it, he changed the address to where my counselor's office is. Everything SHOULD have been fine, but because there was "no verification of the shipper" they never sent it there. I tried to pick it, as well as my counselor but they refused to give us the package, even with John Harnet's request. I was under the impression they were trying to contact the guy in Belgium to verify the change in address, but they did not try to contact him even once. Because of that my package was sent back to Belgium, and they charged my Rotary club the return cost as well as the cost to ship it back. Crazy! Let's just say I yelled at a LOT of people. Hopefully they are one their way back here, and I can get them.
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